Wildz Privacy Policy

At Wildz Casino, we are committed to protecting your personal data and respecting your privacy while you enjoy our online casino platform. This Wildz privacy policy explains how we collect, use, store, and safeguard your information when you visit our website, create a Wildz login, or use the Wildz app on your mobile device. By registering an account and using our services, you agree to the practices described in this policy. We encourage you to read this document carefully before using Wildz online casino, as it outlines your rights and our responsibilities as the operator of this platform.

Information We Collect

We collect various categories of personal information to provide you with a secure and personalised experience at Wildz casino. When you sign up for a Wildz casino login, we require basic identification details, and we may request additional documentation to verify your identity in accordance with our licensing obligations under the Malta Gaming Authority.

• We gather your full name, date of birth, address, email, and phone number during registration
• We collect payment information when you use methods such as Interac e-Transfer, credit and debit cards, Apple Pay, or MiFinity
• We track your gaming activity, including deposits, withdrawals, and wagering history across our 2,000+ slots and live casino games
• We record your interactions with customer support via live chat or email
• We automatically collect technical data such as IP address, browser type, and device information when you access Wildz casino mobile or desktop platforms
• We may collect information related to bonus claims, including Wildz bonus code usage and promotional history

How We Use Your Information

Our use of your personal data is guided by legal, contractual, and legitimate business purposes. We at Wildz process your information to operate our online casino responsibly and to comply with regulatory requirements set by the Malta Gaming Authority under licence MGA/B2C/1079/2025.

• We use your data to verify your identity and prevent fraud or underage gambling
• We process your payment details to facilitate deposits and withdrawals through Interac eCashout, credit cards, and other approved methods
• We personalise your gaming experience, including tailored offers such as reload bonuses, free spins, and Levelz rewards
• We communicate important account updates, including changes to our Wildz casino bonus codes or promotional terms
• We analyse gameplay patterns to support responsible gambling initiatives and detect problem gambling behaviour
• We use your information to respond to inquiries submitted through our customer support channels

Legal Basis for Processing

We process your personal data based on several legal grounds, including your consent, the necessity to perform our contract with you, compliance with legal obligations, and our legitimate interests as a licensed operator. When you create an account and complete a Wildz casino login, you provide consent for us to process your data as described in this policy. We rely on legal obligations to retain certain records for anti-money laundering and responsible gambling compliance, particularly given our operations in the Canada market, including Wildz casino Ontario and other Canadian jurisdictions.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with selected partners to operate our services effectively. Our casino Wildz platform relies on trusted providers to process payments, verify identities, and deliver games from studios such as Play'n GO, NetEnt, Evolution, and Pragmatic Play.

• We share data with payment processors to facilitate transactions via Interac e-Transfer, MiFinity, and other supported methods
• We disclose information to regulatory authorities, including the Malta Gaming Authority, when legally required
• We work with fraud prevention services to protect our platform and our players
• We may share data with affiliated brands within the Wildz Group, including Beazt, Caxino, Wheelz, Spinz, and Tuplaus, particularly regarding our shared Loyalty+ cashback programme
• We provide information to law enforcement agencies when required by applicable law

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on Wildz online casino. These tools help us remember your preferences, maintain your session during your Wildz login, and analyse how you interact with our website and Wildz app. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our platform.

Data Security

We implement robust technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Our security protocols include encryption technologies, secure servers, and regular audits to ensure that data related to your Wildz casino bonus history, payment details, and personal identification remains protected. While we take every reasonable precaution, we cannot guarantee absolute security due to the inherent risks of internet-based transmission.

Your Rights

As a player at Wildz casino, you have several rights regarding your personal data. We are committed to honouring these rights in accordance with applicable data protection legislation, including regulations relevant to our Canadian players.

• You have the right to access the personal data we hold about you
• You may request corrections to inaccurate or incomplete information
• You can request the deletion of your data, subject to our legal retention obligations
• You have the right to object to certain processing activities, including marketing communications
• You may request a copy of your data in a portable format
• You can withdraw consent at any time where processing is based on consent

To exercise these rights, you may contact our support team at support@wildz.com. We aim to respond to all requests promptly and in accordance with legal timeframes.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, regulatory, and licensing obligations. Financial records related to deposits, withdrawals, and bonus activity, including Wildz bonus codes and free spins usage, are typically retained for a minimum period required under Maltese and Canadian financial regulations.

Responsible Gambling and Data Use

We use certain data to support responsible gambling measures across our platform. If you access tools such as deposit limits or self-exclusion options, we process this information to ensure these protections are properly enforced. Our commitment to responsible gaming extends to how we monitor account activity for signs of problem gambling behaviour.

International Data Transfers

Given that Wildz casino operates across multiple jurisdictions, including Canada, Finland, and New Zealand, your data may be transferred and processed outside your country of residence. We ensure that appropriate safeguards are in place when such transfers occur, in compliance with applicable data protection standards.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or business operations. We encourage you to review this page regularly to stay informed about how we protect your data. Continued use of our services after any updates constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this privacy policy or how we handle your personal information, please reach out to our support team via live chat, available 24/7, or by email at support@wildz.com. We are here to assist you with any concerns regarding your privacy and data protection while using Wildz casino.