Wildz Terms and Conditions

Welcome to Wildz. These Terms and Conditions govern your use of our online casino platform, operated by Granturo Malta Ltd (company registration number C107733), Tower Business Centre, Level 3, Triq It-Torri, Birkirkara, BKR 4013, Malta, a member of the Wildz Group. We are licensed and regulated by the Malta Gaming Authority under licence number MGA/B2C/1079/2025, issued on 10 September 2025. By creating an account or using our services, you agree to be bound by the terms set out below. If you do not agree with any part of these terms, we ask that you refrain from using Wildz Casino.

Eligibility to Use Wildz Casino Canada

Our services are made available to players in Canada, including Ontario, and we operate in French and English to serve our audience across the country. To register with Wildz, you must be at least 18 years old or the legal age of majority in your province, whichever is higher. We reserve the right to request identity verification at any time and may suspend or close accounts where we cannot confirm eligibility. We do not knowingly accept players from jurisdictions where online gambling is prohibited, and it remains your responsibility to ensure that using our online casino is lawful where you reside.

Account Registration and Wildz Login

To access our games and promotions, you must create a single personal account. We require accurate, current, and complete information during registration, and you agree to update your details if they change. Your Wildz casino login credentials are personal and confidential, and you must not share them with anyone else. We are not liable for losses arising from unauthorised use of your account if you fail to protect your login information. You can access your account securely via desktop, mobile browser, or through the Wildz app where available, using the same wildz casino login canada credentials.

• You must provide truthful personal and payment information when registering.
• You are responsible for maintaining the confidentiality of your password.
• We may limit each individual to one active account across our platform.
• We reserve the right to verify your identity before processing withdrawals.

Deposits, Withdrawals, and Currencies

All transactions on Wildz are processed in Canadian dollars (CAD). We accept deposits via Interac e-Transfer, credit and debit cards, Apple Pay, and MiFinity, with a minimum deposit of $10. Withdrawals can be requested through Interac e-Transfer, Interac eCashout, credit and debit cards, Apple Pay, or MiFinity, subject to a minimum withdrawal of $20. We aim to process withdrawal requests within 24 hours, and each request is either approved or declined within three business days. Once approved, cashouts are typically completed within one to three business days.

Where winnings exceed CAD 50,000, we may pay them in instalments of up to CAD 10,000 per day, CAD 25,000 per week, or CAD 100,000 per month; VIP players may be eligible for higher limits at our discretion. If you request a withdrawal without wagering your deposit, we apply a 5% fee, with a minimum charge of CAD 10. We encourage you to review our withdrawal policies carefully, and many players consult a wildz casino withdrawal review before requesting a payout to understand expected processing times.

Bonuses, Promotions, and Bonus Codes

We offer a range of promotions, including our welcome bonus, reload bonuses, free spins packs, and loyalty rewards. New players may choose one welcome offer on their first deposit of at least $10, either our casino bonus of up to $2,000 combined across two deposits plus free spins on Mega Moolah, or our sports bonus. Each bonus is subject to specific wagering requirements, maximum bet limits, and expiry periods as detailed in our promotional terms. We regularly issue wildz bonus codes and wildz casino bonus codes through email or SMS, and any wildz casino promo code must be entered correctly at the time of deposit to be valid.

From time to time, we may offer a wildz casino no deposit bonus, wildz no deposit bonus, or wildz 20 no deposit bonus codes as part of limited promotions; availability and terms for these offers are communicated directly to eligible players. Any wildz casino free chip codes or wildz casino free chip codes no deposit issued are subject to the same responsible gaming and wagering rules as our standard bonuses. We may also provide wildz casino voucher codes for specific campaigns. Bonus money and free spins are non-transferable, cannot be exchanged for cash before wagering requirements are met, and we reserve the right to cancel or adjust any wildz casino bonus if we detect abuse, fraud, or a breach of these terms.

Loyalty and VIP Programs

Through our Levelz loyalty system, we reward regular play with progress-based free spins on eligible games. Our Loyalty+ VIP program offers weekly cashback of 10% to 20% on eligible net losses, paid as bonus money with a 1x wagering requirement. Cashback is pooled across our group of brands, including Wildz, Beazt, Caxino, Wheelz, Spinz, and Tuplaus, and may only be claimed on one platform at a time. VIP members also benefit from prioritised withdrawals, exclusive offers, and a dedicated account manager.

Games and Fair Play

Our online casino features more than 2,000 slots, live dealer games, table games, and specialty titles from leading providers including Play'n GO, NetEnt, Pragmatic Play, Evolution, and many others. We test our games regularly to ensure fairness and randomness, and outcomes are determined by certified random number generators. We do not guarantee winnings, and all gameplay carries inherent financial risk. Any technical error, malfunction, or misconfiguration voids affected bets, and we reserve the right to correct erroneous payouts.

Responsible Gaming

We are committed to promoting responsible gaming and provide tools such as deposit limits, self-exclusion, and reality checks to help you stay in control. If you feel that your gambling is becoming problematic, we encourage you to contact our support team or seek independent assistance. We may restrict or close accounts where we identify signs of harmful gambling behaviour.

Customer Support

Our support team is available 24/7 via live chat in French and English, and you can also reach us by email at support@wildz.com. We are here to help with account queries, wildz casino bonus questions, deposit and withdrawal issues, or general assistance using our platform, whether you play through our website or the Wildz app.

Amendments and Termination

We may update these Terms and Conditions periodically to reflect regulatory changes or improvements to our services. We will notify you of material changes, and continued use of Wildz Casino after such updates constitutes your acceptance of the revised terms. We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or breach our licensing obligations under the Malta Gaming Authority.

Governing Law

These terms are governed by the laws of Malta, without prejudice to any mandatory consumer protection laws applicable in Canada. Any disputes arising from your use of our services will be handled in accordance with our licensing framework and applicable dispute resolution procedures.

By using Wildz, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. We appreciate your trust in choosing Wildz Casino and remain committed to providing a secure, fair, and enjoyable online casino experience.